<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/'><id>tag:blogger.com,1999:blog-4260856884063947649.post2640411623978213954..comments</id><updated>2009-12-02T12:05:46.831+11:00</updated><category term='Innovation'/><category term='Interaction Design'/><category term='Intranet'/><category term='Focus Groups'/><category term='Twitter'/><category term='Information Architecture'/><category term='Facilitation'/><category term='User Experience'/><category term='Interface Design'/><category term='UCD'/><category term='About Me'/><category term='Hints &apos;n&apos; Tips'/><category term='Navigation'/><category term='Social Networks'/><category term='Mind Maps'/><category term='User Research'/><category term='Business Goals'/><title type='text'>Comments on Suze Ingram: 4 Strategies for Improving Search Functionality an...</title><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://www.suzeingram.com.au/feeds/2640411623978213954/comments/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4260856884063947649/2640411623978213954/comments/default'/><link rel='alternate' type='text/html' href='http://www.suzeingram.com.au/2008/12/4-strategies-for-improving-search.html'/><author><name>Suze</name><uri>http://www.blogger.com/profile/13811311694307770436</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>1</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-4260856884063947649.post-5735935890459059741</id><published>2009-12-02T12:05:46.831+11:00</published><updated>2009-12-02T12:05:46.831+11:00</updated><title type='text'>An old post but a goodie =)

I&amp;#39;m currently res...</title><content type='html'>An old post but a goodie =)&lt;br /&gt;&lt;br /&gt;I&amp;#39;m currently researching this area, and I&amp;#39;d add at least three more avenues of improvement:&lt;br /&gt;&lt;br /&gt;1) make a smarter search form - this could mean adding (or removing!) zone filters, having a pop-up of auto-suggested search terms, or even hijacking that popup to auto-suggest solutions/destinations (instead of queries).&lt;br /&gt;&lt;br /&gt;2) let users do something useful/intelligent with the search results page - provide filters, facets, or other &amp;quot;refine your results&amp;quot; functionality.&lt;br /&gt;&lt;br /&gt;3) (the biggie) get metrics. Instrument your search tool to get daily metrics of popular search terms, trending search terms, zero-result searches, etc. Without metrics you&amp;#39;re designing blind.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4260856884063947649/2640411623978213954/comments/default/5735935890459059741'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4260856884063947649/2640411623978213954/comments/default/5735935890459059741'/><link rel='alternate' type='text/html' href='http://www.suzeingram.com.au/2008/12/4-strategies-for-improving-search.html?showComment=1259715946831#c5735935890459059741' title=''/><author><name>Garumoo</name><uri>http://www.blogger.com/profile/01729693136868673971</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://www.suzeingram.com.au/2008/12/4-strategies-for-improving-search.html' ref='tag:blogger.com,1999:blog-4260856884063947649.post-2640411623978213954' source='http://www.blogger.com/feeds/4260856884063947649/posts/default/2640411623978213954' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1626403369'/></entry></feed>
